A funny thing happen to me

It is 10:00 a.m. and I answered the switchboard at work, "Good Morning", May I help you, the response I get is "Good Afternoon", I wish to speak to ... "o.k. whatever you say", I think to myself.

Then, the next call comes in, "Good Morning", may I help you, I would like to get the number to and she gives me the name of a location, so I give that person the phone number, and she does not quite get the number, I give her the number, and she repeats the number incorrectly, I give her the number again, and she still gets it wrong, I give her the number again, then she tells me, "just a moment, let me get a pen and some paper", so I wait for the lady for about two minutes, so she can get a pen and some paper. You know that as an employee, you must have patience by now. Wow! that was not easy for me.